The National Open University of Nigeria (NOUN) regrets the technical challenges experienced during the live streaming of its 30th Matriculation Ceremony held on Wednesday, 8th April, 2026, particularly the poor audio quality.
Shortly after the commencement of the event, it became evident that although the video feed was clear, the audio reaching our audience—which included newly admitted students, staff, and members of the public—was largely inaudible and inconsistent. Efforts to switch to a backup system did not resolve the issue. While the disruption may have been influenced by unstable internet connectivity, we accept full responsibility for the situation.
We sincerely apologise to our students, staff, and all stakeholders for the inconvenience caused by this unfortunate incident. We assure you that lessons have been learned, and decisive steps are being taken to deploy more robust and reliable streaming infrastructure to prevent a recurrence.
The National Open University of Nigeria remains committed to upholding and enhancing the high standards for which it is known.
Meanwhile, an electronic copy of the Vice-Chancellor’s Matriculation Address will be sent promptly to the email addresses of all matriculated students. It will also be made available on the University’s website and official social media platforms.
Signed:
Ibrahim Sheme
Director, Media and Publicity
National Open University of Nigeria (NOUN)
9th April, 2026
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